Despatch and Delivery


Updated April 2022

We have added Large Letter delivery for £1.95, which will better reflect our costs for smaller orders.

We have taken the decision to stop using 'RM48' for economy delivery with an estimate of up to 15 working days; due to lack of insurance, and a really lengthy timeframe.

Instead we are offering Standard delivery (2-3 days after despatch), which is tracked and insured for only £3 if you spend £25, and free if you spend £45. 

Beth x


We despatch daily Tuesday-Friday.
Saturday deliveries are not guaranteed, so if you have paid for Express shipping, do get in touch with us and we will make sure to have your delivery out. We package orders as soon as we receive them. 
The cut-off for same day despatch is 11am Tue-Fri and 9am Saturdays (except during sale periods).

 

Orders >£45 have FREE Standard UK delivery (1-4 days).


 

No amendments can be made after an order is placed except in exceptional circumstances.

You can request discreet packaging here.

If you live in South London, you may wish to select 'Pick-up' at checkout and collect from the shop for free - SE19 3AH.

 

International Delivery 

Europe
We offer Tracked and Signed delivery to Europe for £14.75 for any order up to 2kg. If your order is over 2kg, we will send you a separate invoice for additional postage charges.

 

Since the UK is no longer part of the EU, you may have to pay import charges including duty, VAT and an admin fee. 
Even if no charges should be payable, you may still be charged tax and duty as our experience is that couriers often ignore our advice on commodity codes.

These charges will be applied by your country and we have no control over them.

If you need to know the cost of these in advance, you should check with your government for guidance. Unpaid import charges will cause your parcel to be returned, incurring further costs to us by the courier. 

International returns will be eligible for a refund less your postage cost, and any further return postage costs charged to us.